WhatsApp Template

WhatsApp mandates that, in order to initiate sending messages, you need a verified template. Message Templates are message formats for common reusable messages a busines may want to send. Businesses must use Message Templates for sending notifications to customers.

This can be of the form below.

MsgID{{1}} Msg: (Your custom template)

It is required that ‘MsgID{{1}} Msg:’ be the initial part of your template. This is for consistency and ease of use when supporting replies. Your template can be provided after this and customized. The whole template needs to get WhatsApp approval. For example:

MsgID{{1}} Msg: Alarm occurred at {{2}}on {{3}}. The specifics are {{4}}.

{{1}} - ID provided internally by AlertRest

{{2}} - Source

{{3}} - Alarm Time

{{4}} - Alarm details

Where MsgID{{1}} Msg: is mandated by ICONICS and the rest is customized.

MsgID{{1}} Msg:Hello {{2}},Alarm occurred at {{3}} on {{4}}. The specifics are {{5}}.

{{1}} -ID provided internally by AlertRest

{{2}} - Name

{{3}} - Alarm Source

{{4}} - Alarm time

{{5}} - Details

Specific templating is helpful to get WhatsApp approval.

You can read more about this here: